This Privacy Policy applies to all services and products on the 339bd platform. By using 339bd, you are considered to have accepted this policy.
01 What Information We Collect
To deliver our services on the 339bd platform, we collect certain specific information. This is collected solely to improve your experience and ensure a safe environment.
Personal Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address (where applicable)
- National ID or passport number (for KYC verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction History & Amounts
- Withdrawal and deposit records
Automatically Collected Information
- IP address and browser type
- Device information (operating system, screen resolution)
- Platform Activity Logs
- Cookie & Session Data
339bd only collects information that is strictly necessary. We do not ask for unnecessary or excessive personal data.
02 How Your Information Is Used
Collected information is used solely for the purposes listed below. 339bd will never use your data for any unauthorized purpose.
| Types of Information | Purpose of Use | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | Duration of active account + 5 years |
| Financial Information | Transaction Processing | As required by legal obligations |
| Log Data | Security Monitoring | 90 Days |
| Cookie Data | Session Management | Until Session Ends |
| Contact Information | Support & Notifications | Based on User Preferences |
339bd uses your information for the following purposes: account management, fraud prevention, personalizing your gaming experience, fulfilling legal obligations, and improving customer support.
03 Data Sharing & Third Parties
339bd does not sell your personal information to third parties for commercial purposes. However, limited data may be shared in certain specific circumstances.
When Your Information May Be Shared
- Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
- Legal Authorities: Information may be disclosed to government authorities in response to lawful requests under Bangladesh law.
- Fraud Prevention: Minimal data may be shared with anti-fraud service providers.
- Technology Partners: Technology service providers essential to the operation of the platform.
All third parties with whom data is shared are contractually bound to uphold 339bd's privacy standards. They share responsibility for keeping your information secure.
04 Cookies & Tracking Technologies
339bd uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.
Cookie Types
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: Remembers your preferences and settings.
- Analytics Cookies: Helps analyze how the platform is being used.
- Performance Cookies: Improves page loading speed and overall experience.
You can manage non-essential cookies through your browser settings. Keep in mind that disabling certain cookies may limit some platform functionality.
05 Data Security Measures
339bd follows the highest industry standards to protect your data. Our security infrastructure is reviewed and upgraded on a regular basis.
- TLS 1.3 encryption is applied to all data transfers.
- Data stored on servers is protected with AES-256 encryption.
- Regular security audits and vulnerability assessments are conducted.
- Employee access to data is restricted to the minimum required.
- Automated 24/7 monitoring is active to detect suspicious activity.
- Data backups are regularly stored in a secure location.
In the event of a data security breach, 339bd will notify affected users as quickly as possible and take all necessary action.
06 Your Rights
Under the 339bd Privacy Policy, you have several important rights. Contact our support team to exercise any of these rights.
Right to Access Your Information
The right to receive a copy of the information we hold about you.
Right to Rectification
You have the right to have inaccurate or incomplete information corrected.
Right to Erasure
You have the right to request deletion of your data under specific conditions.
Right to Restrict Processing
Request to restrict the processing of your information under certain circumstances.
To exercise any of your rights, submit a request via support chat. We typically respond within 7–14 business days. Please note that some data may not be deleted due to legal obligations.
07 Children's Privacy
339bd is intended exclusively for users aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is conducted at the time of registration.
- Any account identified as belonging to a minor is immediately suspended.
- Any data collected from a minor is promptly deleted.
- Parents can report any attempt to open an account in their child's name.
08 Policy Changes & Contact
339bd may update this Privacy Policy from time to time. Any changes will be announced on the platform, along with the effective date of the revised policy.
If you have any questions about this Privacy Policy or your data, please contact our support team. We are always committed to protecting your privacy.
For any privacy-related requests or complaints, reach out via the 339bd support chat. Our dedicated team will respond within 48 hours.