By registering or using the 339bd platform, you are considered to have accepted all of the terms and conditions below. Failure to comply may result in a temporary or permanent account suspension.
01 Introduction & Scope
These Terms & Conditions ("Terms") constitute a legal agreement between the 339bd platform and its users. 339bd is an online betting and gaming platform operated for users in Bangladesh. These Terms apply to both our website and mobile app.
339bd reserves the right to update these Terms & Conditions at any time. Any changes will be notified on the platform. Continued use of the platform constitutes acceptance of the revised terms. We recommend checking this page regularly.
339bd is strictly for individuals aged 18 and above. Registration by minors is completely prohibited and any such account will be terminated immediately.
02 Account Registration & Eligibility
To register with 339bd, you must meet the following requirements:
- You must be 18 years of age or older.
- You must provide accurate and complete personal information.
- Each individual may open only one account.
- Opening multiple accounts from the same device, IP address, or payment method is prohibited.
- 339bd may request identity verification documents at any time to confirm the information provided during registration.
Account Verification (KYC)
339bd follows a KYC (Know Your Customer) process to keep the platform secure. You may be required to submit identity verification documents before making a withdrawal or once certain thresholds are reached. This process is fully secure and your information is kept protected.
Uploading a clear photo of your National ID (NID), passport, or driving licence will speed up the verification process.
03 Deposits, Withdrawals & Payments
All financial transactions on the 339bd platform are processed through secure, encrypted channels. The table below outlines available payment methods and their limits:
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | BDT 200 | BDT 500 | 3–5 minutes |
| Nagad | BDT 200 | BDT 500 | 3–5 minutes |
| Rocket | BDT 300 | BDT 500 | 5–10 minutes |
| Bank Transfer | BDT 1,000 | BDT 1,000 | 1–24 Hours |
Withdrawal Terms
- Withdrawals are only permitted from verified accounts.
- Withdrawals must be made to the same payment method used for the deposit.
- A maximum daily withdrawal limit applies.
- Winnings from bonuses must meet the wagering requirements before withdrawal.
- Withdrawals may be temporarily placed on hold if suspicious activity is detected.
Withdrawals to third-party accounts or mobile numbers registered under another person's name are not permitted. Such requests will be automatically declined.
04 Bonus & Promotional Offers
339bd regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms and conditions, which are clearly stated at the time the bonus is claimed.
General Bonus Terms
- To claim a bonus, the wagering requirements specified for that offer must be met.
- The same bonus cannot be claimed more than once.
- Bonuses have an expiry date — any unused bonus will be cancelled automatically once it expires.
- Evidence of bonus abuse will subject the account to investigation.
- The welcome bonus is available to new members only and applies to the first deposit.
- 339bd reserves the right to modify or cancel any promotion at any time.
If a bonus is BDT 100 and the wagering requirement is 10x, a total of BDT 1,000 must be wagered before withdrawal. Full details are available in each offer's terms.
05 Betting & Gaming Rules
All betting and gaming activities on 339bd are conducted in accordance with specific rules. Exploiting any system or software errors is strictly prohibited.
- Once all bets are finalised, they cannot be changed or cancelled.
- If incorrect odds or payouts occur due to a technical error, 339bd reserves the right to make the necessary corrections.
- Any bet suspected of being linked to match-fixing or manipulation will be voided.
- A maximum bet limit per event is set and may vary by game.
- Fish Games and Bingo each have their own round-specific rules, displayed before the game begins.
Live Betting Special Conditions
In live betting, odds change based on real-time data. If a bet is processed late due to network issues, the odds applicable at that time will apply. 339bd accepts no liability for any losses arising from such circumstances.
06 Prohibited Activities
The following activities are strictly prohibited on the 339bd platform. Any such activity, once detected, will result in immediate account termination and legal action where necessary:
- Creating or operating multiple accounts.
- Registering using a false identity or fraudulent information.
- Attempting to abuse bonuses or circumvent bonus terms.
- Automated betting using software or bots.
- Attempting to access or hack another member's account.
- Money laundering or any illegal financial transactions.
- Exploiting any bugs or errors in the platform's system.
- Harassing or defrauding other users.
If an account is terminated due to prohibited activities, all balances and bonuses will be forfeited. This decision is final and cannot be appealed.
07 Privacy & Data Protection
339bd takes your personal data privacy seriously. Learn how we collect, store, and use your information in our Privacy Policy Full details are listed on the page.
- Your information will not be sold to third parties.
- All personal and financial information is protected with SSL encryption.
- Information may be disclosed to authorities when required by law.
- Requests to update or delete your information can be submitted through support.
08 Responsible Gaming
339bd believes gaming should be an enjoyable experience. We actively promote responsible gaming and help our members maintain healthy gaming habits.
- Deposit Limit: Set a daily, weekly, or monthly deposit limit.
- Gaming Break: Temporarily suspend your account for a set period.
- Self-Exclusion: Choose self-exclusion for a longer-term break.
- Time Limit: Set a daily limit on how long you can play.
If you or someone you know is struggling with a gaming dependency, please reach out to our support team. For more details, visit our Responsible Play View page.
09 Account Suspension & Closure
339bd reserves the right to suspend or permanently close any account at any time, for any reason. Users may also request to close their own account.
- Any available balance may be withdrawn before account closure, provided no rule violations are present.
- A maintenance fee may apply to accounts that have been inactive for an extended period.
- To reopen a closed account, you will need to contact support.
- Accounts closed due to rule violations may not be reinstated.
10 Dispute Resolution & Contact
If you have a complaint or dispute, please contact our support team first. We always strive to resolve issues fairly.
- An initial response will be provided within 24–48 hours of submitting a complaint.
- Complex cases will be resolved within a maximum of 7 business days.
- If a resolution cannot be reached, neutral third-party mediation will be arranged.
- In any dispute relating to these Terms & Conditions, 339bd's decision shall be considered final.
Our live chat support is available 24/7, every day of the week. For the fastest resolution, live chat is always your best option.